Refund policy
At Glo Girl Boutique, we want you to love your purchase. If you are not completely satisfied, we’re here to help.
Return Approval Required
All returns must be approved before being sent back.
Please email info@glogirlboutique.com within 3 days of receiving your order to request return authorization.
Returns sent without prior approval will not be accepted.
Return Eligibility
To qualify for a return, items must:
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Be unworn, unwashed, and in original condition
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Have all original tags attached
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Be free of stains, odors, or damage
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Be returned within 7 days of approval
Non-Returnable Items
The following items are final sale:
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Sale or clearance items
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Accessories (jewelry, hats, etc.)
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Bodysuits, intimate wear, or swimwear
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Items marked Final Sale
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved returns will be issued as:
- Store credit or
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Original payment method (depending on the situation)
Please allow 5–7 business days for processing.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please email info@glogirlboutique.com within 48 hours of delivery with photos so we can resolve the issue quickly.